• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Transfers as per option selected
  
• View of early Morning Sunrise
• Photo Stop
• Dune Bashing
• Short camel ride
• Quad Bike (If option selected at the time of Booking)

Note: Please check Option wise inclusions for every product before booking

• Infants will not be allowed for dune bashing and need to be accompanied by a guardian at all times.
  
• Pregnant Women or people suffering from backache are not recommended for this Tour.
• Shared transfers are only provided from centrally located hotels and residences in Dubai city. (Deira, Bur Dubai, Sheikh Zayed, Marina)
• If the location is far off from SIC pick-up points our operations team will coordinate with you.
• There will be no refund for partly utilized services.
• Do not forget to carry your Cameras along to capture the scenic views of the Deserts in the Morning time.
• No heavy luggage is allowed to be carried during any activity.
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.
  

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

• For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable. 
• If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.
• If eligible for a refund your amount will be returned back to you within 7 working days.

• Individuals under 3 years will be considered as infant and entry will be free of cost.
• Individuals aged from 3 to 10 years will be considered as child and charged child rate.
• Individuals above age 10 will be considered as an adult and charged adult rate.

• Your tour starts with a pick-up from your hotel or designated location in Dubai in the early morning, well before sunrise. The exact pick-up time will be communicated to you in advance.
  
• Enjoy a comfortable transfer in an air-conditioned vehicle to the desert area where the Sunrise Safari will take place.
• Arrive at the designated location in the desert and prepare to witness the stunning early morning sunrise. Marvel at the changing colors of the sky as the sun starts to rise above the horizon, creating a breathtaking scene.
• Take advantage of a photo stop opportunity to capture memorable moments of the sunrise and the picturesque desert landscape. Remember to bring your camera or smartphone to capture the beauty of the moment.
• Experience a short camel ride, allowing you to embrace the traditional way of transportation in the desert. Enjoy the gentle sway of the camel as you take in the serene surroundings. Camel rides are subject to availability.
• If you have selected the option for quad biking at the time of booking, get ready for an adrenaline-pumping adventure. Hop on a quad bike and navigate the sandy terrain, enjoying the thrill of off-roading in the desert. Follow the instructions and safety guidelines provided by the experienced instructors.
• After enjoying the sunrise, photo stop, camel ride, and quad biking (if selected), the tour concludes with a drop-off at your hotel or designated location in Dubai. Reflect on the captivating sunrise and the memorable experiences you had during the Sunrise Safari.