• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• SeaWorld experience ticket as per the option selected.  

NOTE: Please check Option wise inclusions for every product before booking

• Seaworld experiences are additional services. Access to these experiences requires a valid Seaworld entry ticket, which must be purchased separately.
• Guests under the age of 16 must be accompanied by a paying adult aged 18 years or older who is also participating in the same expedition.
• Please arrive at Explorer’s HQ a minimum of 15 minutes before the Expedition.
• Children must be accompanied by an adult at all times.
• There will be no refund for unused or partially used services.
• ATMs, Prayer rooms, Baby changing and feeding facilities, smoking areas are located on the Plaza level.
  
• Valet parking, Lockers, and Strollers are available on extra charges at the venue itself.
• The service provider holds no responsibility if any component of an attraction is non-operational due to technical reasons.
• Guests are prohibited from bringing food and drinks into the Park
• If it's not a private tour, a group of 12 will be admitted, with the possibility of varying group sizes.
  
• Anyone who mistreats or fails to follow safety instructions with the animals will be promptly removed from the encounter from the Park, without compensation or refund.
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.
  
• Cameras and phones are not allowed in the water. 

• Anyone who mistreats or fails to follow safety instructions with the animals will be promptly removed from the encounter from the Park, without compensation or refund.

  
  

• In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

• Children under 3 years & below 1.1 meters height will be considered as infant and entry will be free of cost.
• Children between age 3 to 10 will be considered as child and charged child rate.
• Children above age 10 will be considered as an adult and charged adult rate.

• Arrive at Abu Dhabi SeaWorld and receive a warm welcome from our friendly staff.
• Participate in an introduction to the day's schedule and a safety briefing.
• Begin your first animal encounter.
• Enjoy a thrilling and educational session with one of our incredible marine animals.
• Learn fascinating facts and behaviors from our expert guides.
• Engage in a private meet & greet with our animal educators.
• Discover the efforts and facilities dedicated to animal care and conservation.
• Depart from Abu Dhabi SeaWorld with unforgettable memories.