• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• 90 Minutes Of Sunset Cruising
• Live cooking station
• Soft Beverages 
• International buffet
• Musician on board

Note - Please check Option wise inclusions before booking.

• Please carry a valid ID /passport while boarding.
• Please report at the venue 30 minutes prior to the departure time.
• Voucher validity is subject to the specified dates. No extensions will be granted.
• Boarding time is 08:00 PM and departure is at 08:30 PM.
• Food and beverages brought from outside may NOT be allowed inside the yacht.
• Child should be accompanied by Adult throughout the visit. 
• Food and beverages brought from outside may not be allowed.
  
• Please click on the link for to view Dinner Cruise Food Menu
• Please click on the link for to view the Christmas Cruise Food Menu
• During dry days, entertainment will be closed and alcohol will not be served as per UAE government guidelines
• If guests fail to report within the given time it will be a NO Show and there will be no Rescheduling or Refund for it.
• For route map click here 

• Issuance of a UAE visa is subject to approval by UAE Immigration Authorities. Rayna Tours does not guarantee visa approval.
• Visa fees are non-refundable once the application is submitted, irrespective of approval or rejection.
• Visa processing timelines are approximate and may vary due to immigration checks, holidays, or additional verification.
• Applicants must submit accurate and genuine documents. Any mismatch may result in rejection.
• Rayna Tours is not responsible for visa rejection, delay, or blacklisting due to previous overstays, absconding cases, or immigration violations.
• UAE Immigration may request additional documents or security deposits based on nationality or applicant profile.
• Approved visas must be used within the stated validity period and strictly for the approved duration of stay.
• Final entry approval at the airport is at the discretion of UAE Immigration.
• Any overstay fines, penalties, or legal consequences will be borne by the traveler.
• Visa rules, documentation, and fees are subject to change without prior notice as per UAE Immigration regulations.

• For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable. 
• If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.
• If eligible for a refund your amount will be returned back to you within 7 working days.

• Experience a warm welcome aboard the Xclusive cruise at the designated boarding point, where you'll embark on an evening journey. Marvel at the mesmerizing Dubai skyline as you gracefully sail along the Marina's tranquil waters.
• Indulge in relaxation as you immerse yourself in the captivating surroundings. While the cruise continues, savor a delectable dinner that offers a diverse selection of international dishes, catering to both vegetarian and non-vegetarian preferences.
• As you relish the flavorsome cuisine, be enchanted by the panoramic views of Dubai's illuminated skyline. Throughout the cruise, be entertained by live performances, including traditional music, singing, and captivating dance shows, enhancing the already vibrant atmosphere.
• Admire the architectural wonders that line the Dubai Marina, such as the Marina Promenade, Jumeirah Beach Residence (JBR), and the iconic Ain Dubai, the world's largest observation wheel. Revel in the awe-inspiring vistas of the city's skyline and waterfront developments.
• Rest assured, the largest yacht in the UAE prioritizes the health and safety of all guests, allowing you to unwind and recharge during this luxurious 90-minute cruising experience over Dubai Marina.