Surf High aims to revolutionize the way people engage with the ocean, pushing the boundaries of traditional surfing and enhancing the overall surfing experience. By combining cutting-edge technology, real-time data, and augmented reality, Surf High offers surfers an unparalleled opportunity to ride the waves with increased confidence, safety, and excitement. Furthermore, Surf High offers a social component, allowing surfers to connect with a vibrant community of fellow riders. Surfers can share their experiences, track their progress, and even compete in virtual challenges or races. This aspect fosters a sense of camaraderie and healthy competition among surf enthusiasts, promoting a thriving and supportive surfing culture. At its core, Surf High utilizes specially designed surfboards equipped with integrated sensors and electronic components. These sensors collect real-time data on wave conditions, including wave height, speed, and direction. Surf High is a unique and exhilarating surfing experience that combines the thrill of riding ocean waves with the use of innovative technology. It is an advanced surfing system that enhances the traditional surfing experience, providing surfers with an extraordinary and unforgettable adventure.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Drinking Water
• Demo session with instructors
• Towels
• Wakeboards
• Life-jacket

NOTE - Please note option wise inclusions while making the booking.

• Passport or Emirates ID is mandatory to be produced at the Entrance for Identification purpose.
• There will be no refund for unused or partially used services.
• Children must be accompanied by an adult through out the visit.
• You need to report at the location 20 minutes before the tour time
• Pregnant women, Heart Patients or people suffering from backache are strictly not recommended for the Tour.
• Maximum Weight for all activities is 120Kg.
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.

Please note the short description of each tour option - 

• Wake surfing - Begins by the rider being towed behind the boat using a tow rope. Once the rider has gained momentum and is comfortable, they let go off the rope and surf the boat's wake. The boat's propulsion creates a continuous wave that the surfer rides along.
• Wake Boarders - Typically start in the water, holding onto the handle of the tow rope while the boat pulls them forward. As the rider gains speed, they rise out of the water and ride on the surface, using the wake (the wave created by the boat) as a ramp to perform various tricks and maneuvers.
• Wake foiling - Begins with the rider being towed behind a boat or a cable system, similar to wakeboarding. As the boat gains speed, the hydrofoil generates lift, raising the rider above the water's surface. Once foiling, the rider experiences reduced drag and a smooth, gliding sensation.
• E-foiling - Begins with the rider standing on the E-foil board in the water. The rider controls the E-foil using a handheld wireless controller that regulates the motor's speed. As the rider increases the motor's power, the hydrofoil generates lift, lifting the rider above the water's surface. The rider can then control the E-foil's direction and speed by adjusting their body position and using the handheld controller. 

• Issuance of a UAE visa is subject to approval by UAE Immigration Authorities. Rayna Tours does not guarantee visa approval.
• Visa fees are non-refundable once the application is submitted, irrespective of approval or rejection.
• Visa processing timelines are approximate and may vary due to immigration checks, holidays, or additional verification.
• Applicants must submit accurate and genuine documents. Any mismatch may result in rejection.
• Rayna Tours is not responsible for visa rejection, delay, or blacklisting due to previous overstays, absconding cases, or immigration violations.
• UAE Immigration may request additional documents or security deposits based on nationality or applicant profile.
• Approved visas must be used within the stated validity period and strictly for the approved duration of stay.
• Final entry approval at the airport is at the discretion of UAE Immigration.
• Any overstay fines, penalties, or legal consequences will be borne by the traveler.
• Visa rules, documentation, and fees are subject to change without prior notice as per UAE Immigration regulations.

• All Cancellations made 72 hours prior to the Tour departure time NO charges will be applicable
• If Cancellation made within 72 hours to your Tour departure time 100% charges will be applicable
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.

• Children Under 7 years will be considerd as infant and infants are not allowed for Wakesurfing
• Children Under 10 years will be considerd as infant and infants are not allowed for Wakeboarding 
• Children Under 16 years will be considerd as infant and infants are not allowed for Efoil.

• Upon arrival at Surf High Dubai, check in with our friendly staff, complete necessary paperwork, and attend a safety briefing led by experienced instructors.
  
• Gear up with essential equipment like life jackets and boards, either wakeboards or wakesurf boards.
• Ride the wake of a boat or cable system wave, experiencing the thrill of surfing without natural ocean waves.
• Focus on balance and mastering riding techniques with guidance from instructors. 
• Transition to wakeboarding to learn tricks like jumps, spins, and grabs. 
• Enjoy multiple opportunities for wakesurfing and wakeboarding, refining skills and having fun on the water. 
• Return equipment, relax, and share experiences with fellow participants.