When things get tough in the real world, it may seem to be a good idea to escape reality, at least for a few hours. If you want to spend some time in the world of gaming, a visit to Play DXB Dubai would be a good idea. Located inside the Dubai Mall, VR Park Dubai is one-of-a-kind, and the only gaming zone in the Middle East that has games and rides based on virtual reality and augmented reality.

If you enjoy experiencing an adrenaline rush, the Burj Drop is definitely a ride that you must try. Dubai Drone, Stealth, Dune Bash, CozmoJet, Flying Chairs, etc. are some other attractions that are equally thrilling. If you find the games and rides of Play DXB interesting, a visit here is something you would find really fun. You can select a “Pay & Play” Pass, which allows you to pay for only those games or rides that you play. Each pass comes with bonus credits and allows you to play any of the attractions you are interested in.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Services provided as per the booked transfers: ticket-only, sharing or private.
• Play DXB Dubai ‘Pay & Play’ Pass (as per your selected games).
• Get bonus of  200 credits + AED 75 bonus credits.

• Please carry valid ID proof/Passport along with you during the activity.
  
• The Pass is valid for 1 person for the same day only. 
• You can access each ride only once on Play DXB (Repetition not allowed).
• Digital Gate Card fees for visitors will be 5 AED at Play DXB and which is non-negotiable.
• Standard age, height and weight restrictions apply to each attraction and ride.
  
• The minimum height for adults should be over 120 cm and for children should be under 120 cm.
• Children must always be accompanied by an adult or a Guardian during the tour or attraction visit. 
• The operator may deny entry to children travelling alone for safety concerns, so kindly follow the child policy at all times.
• Guests should be there 10 or 30 minutes before the scheduled time depending on your Booking.
• The Pick up will be arranged from your Dubai Hotel / Residence only.
• Pick-up from Areas other than Dubai Hotels / Residence will be done on request with an additional surcharge.
• Sharing transfers are available only from Deira, Bur Dubai.
• The pick up / drop off timing on Sharing transfers can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
• Last entry is at 10:00 PM
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services
  

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

• For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable. 
• If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.
• If eligible for a refund your amount will be returned back to you within 7 working days.

• Individuals under 3 years will be considered as infant and entry will be free of cost.
• Individuals aged from 3 to 10 years will be considered as child and charged child rate.
• Individuals above age 10 will be considered as an adult and charged adult rate.

• Present pre-booked tickets for entry.
• Grab a map or consult the information desk to plan your route.
  
• memerse yourself in a variety of virtual reality experiences available at Park.
• Choose from a range of thrilling adventures, simulation games, and immersive story-based experiences. 
• Challenge your friends or family members to multiplayer games, sports simulations, or competitive shooting games.
• Enjoy the various rides and attractions offered at Park
• Before leaving, explore the Park souvenir shop.