About the Experience

Get ready for a magical morning as you embark on one of the most iconic hot air balloon experiences in Dubai. After a warm welcome and safety briefing from our professional crew, you'll be gently lifted into the sky in a traditional hot air balloon flight, rising to 4,000 feet above the golden dunes, allowing you to see desert flora and fauna like never before from an unmatched aerial perspective.

What to Expect 

A Smooth Start to a Magical Morning

Your sunrise hot air balloon experience in Dubai begins with a comfortable pickup from your hotel or selected location in a private or shared 4x4 vehicle, ensuring a relaxed and stress-free start. Upon arrival at our desert base, you’ll be welcomed into a traditional Arabian majlis, where you can unwind with refreshments while our expert crew delivers a clear and reassuring safety briefing before takeoff.

Soar Above the Desert at Sunrise

When it’s time, you’ll be escorted to the launch site to witness the captivating balloon inflation. As the balloon is ready and gently lifts you into the sky, enjoy a peaceful journey soaring up to 4,000 feet above the Dubai desert, taking in panoramic views of golden dunes and glimpses of desert wildlife bathed in the soft light of sunrise.

A Memorable Ending 

After a smooth landing, you’ll receive a pilot-signed personalized flight certificate as a meaningful keepsake of your time in the skies. More than just a tour, this serene sunrise adventure is one of Dubai’s most memorable hot air balloon experiences, ideal for couples, families, and first-time flyers seeking a truly special escape.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• An Emirates ID or passport copy is required for each passenger at the time of booking, in line with Gulf Civil Aviation Authority regulations.
• Complete the online waiver and upload your ID at least 24 hours before the flight; passengers without these documents cannot fly.
• A valid WhatsApp number is required for the reservation, so the pickup time and any updates can be shared with you.
• Your exact pickup time is shared the evening before your flight, generally between 7:00 pm and 8:30 pm.
• Be at your pickup point at least 10 minutes early, as a delay could cause the flight to be cancelled.
• Pickup and drop-off times can shift by 30 to 60 minutes depending on traffic conditions and your location.
• Children under 5 and adults over 70 are not permitted to fly, and the maximum weight limit is 119 kg (guests above this require pilot approval and an extra charge).
• Pregnant women, and anyone under the influence of alcohol or drugs, are not permitted to fly.
• Guests should be in good physical condition, able to climb in and out of the basket and hold a brace position for landing; certain disabilities and health conditions are not permitted to participate.
• Wear comfortable, casual clothing along with closed shoes or boots rather than high heels.
• This activity is not recommended for anyone with heart conditions, serious knee or back problems, a recent major surgery, or a fear of heights.
• Balloon flights are subject to weather conditions; if a flight is cancelled for weather, you will be offered the next available date or a full refund.

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

• All Cancellations made 48 hours prior to the Tour departure time NO charges will be applicable
• If Cancellation made within 48 hours to your Tour departure time 100% charges will be applicable
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.

• Children between age 5 to 11 years of  will be considered as child and charged child rate.
• Children above age 11 years will be considered as an adult and charged adult rate.
• NOTE: Children under five years old and individuals over 65 years old will not be permitted to fly.

• Hotel Pick-up: Start your unforgettable Dubai hot air balloon experience with a convenient pick-up from your hotel or residence between 3:30 AM and 4:30 AM.
  
  
• Pre-Flight Refreshments & Safety Briefing: Arrive at our traditional Arabian Majlis and enjoy complimentary tea, coffee, and water. Before the adventure begins, your experienced balloon captain will provide a full safety briefing before transferring you to the take-off location.
  
  
• Sunrise Hot Air Balloon Flight: Take to the skies and enjoy breathtaking views of the Dubai desert during a scenic sunrise hot air balloon ride, accompanied by live commentary from your experienced captain.
  
  
• After Landing: Following your balloon flight, you will be transferred back to the Arabian Majlis, where you can relax, enjoy refreshments, complete your camel ride experience, and collect your belongings.
  
  
• Return Transfer: Once your experience is complete, our driver will drop you back at your hotel or residence.
  
  
• Total Experience Duration: The complete hot air balloon experience, including transfers, refreshments, flight, and activities, takes approximately 5 to 6 hours.