Experience the enchanting world of Dubai Ice Rink, where skating dreams come true! Located in the heart of Dubai, this captivating rink offers a unique and breathtaking experience. Glide across the shimmering ice amidst dazzling lights and a vibrant atmosphere. Whether you're a seasoned skater or a beginner, Dubai Ice Rink caters to all skill levels with friendly instructors to assist. Beyond skating, enjoy live music, synchronized performances, and thrilling hockey matches. It's the perfect destination for family outings, birthdays, or team-building events. Don't miss the chance to create unforgettable memories in this winter wonderland. Lace up your skates and embrace the magic at Dubai Ice Rink!

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Access to a dedicated skating experience
• Complimentary ice skate rentals
• Optional skating aids for beginners
• Availability of professional instructors for guidance
• Designated seating area for spectators

NOTE: Please check Option wise inclusions for every product before booking

• Please ensure you carry a valid ID or passport with you.
• Transfers are only provided from centrally located hotels and residences in Dubai city. (Deira, Bur Dubai, Sheikh Zayed, Marina)
• Transfer timings may be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
• The ideal age to begin ice skating is 3 yrs. Children under 100cm must be accompanied by an adult at all times and will be given a complimentary helmet for their safety.
• For safety reasons, long dresses, national attire, or trailing clothing are not allowed during ice skating.
• Guests are required to wear comfortable warm clothing, thick socks and gloves. 
  
• Pregnant ladies, people with any physical injury are not allowed for this activity.
• Eating, drinking, and smoking are strictly prohibited inside the vehicle during tours with transfer services, as per our terms and conditions.

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

• In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

• Children under 3 years ( below 100 cm height ) will NOT be allowed
• Individuals with height above 100 cm and 120 cm should always be accompanied by adult.

• Arrive at the Dubai Ice Rink and proceed to the entrance.
• Attend a brief orientation or beginner's session, especially if you are new to ice skating, to learn the basics of skating and safety guidelines.
• Step onto the ice rink and start practicing your skating skills. Take your time to get comfortable on the ice and find your balance.
• Practice basic maneuvers such as gliding, stopping, and turning.
• Seek assistance from the rink's staff or instructors if you need guidance or tips to improve your skating technique.
• Consider participating in fun ice skating activities or games organized by the rink, if available.
• Enjoy the ambiance of the ice rink and the music playing in the background as you glide across the ice.
• Capture memorable photos or videos of your ice skating experience.