• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Transfers (If Selected)
  
• Cruise Experience
• Welcome Drink
• Buffet Dinner
• Live Entertainment
• Dubai Marina Views and Landmarks
• Illuminated Atmosphere
• Soft Drinks and Mineral Water
• Benefit from the onboard facilities, including washrooms and comfortable seating arrangements.
  

Note: Please check Option wise inclusions for every product before booking

• Please report at the venue 30 minutes prior to the departure time.
  
• Shared transfers are only provided from centrally located hotels and residences in Dubai city. (Deira, Bur Dubai, Sheikh Zayed, Marina).
• Please click on the link given here to see the Food menu - Food menu.
• Guests are indulged with a delightful buffet dinner featuring a mix of local and international cuisine.
• Transfer timings may be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
  
• During dry days, entertainment will be closed and alcohol will not be served as per UAE government guidelines.
• Please click on the given link to view the 2 house beverages menu  - Beverages menu 
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.
  

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

• For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable. 
• If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.
• If eligible for a refund your amount will be returned back to you within 7 working days.

• Children under 3 years will be considered as infant and entry will be free of cost.
• Children aged from 3 to 10 years will be considered as child and charged child rate.
• Children above age 10 will be considered as an adult and charged adult rate.

• Transfers (If selected)
• Arrive at the designated departure point for the Dhow Cruise Dinner at Dubai Marina. This is typically in the evening, closer to sunset.
• Board the traditional wooden dhow, which has been converted into a floating restaurant.
• Upon boarding, you'll be welcomed by the crew and shown to your allocated seating area. Find a comfortable spot either on the open-air deck or inside the air-conditioned dining area.
• As the dhow sets sail, enjoy the stunning views of Dubai Marina, a vibrant waterfront area lined with skyscrapers, luxury yachts, and impressive architecture.
• While cruising, be entertained by live performances, such as traditional Arabic music or dance shows. Immerse yourself in the lively atmosphere and cultural performances.
• Indulge in a delectable international buffet dinner, offering a wide array of dishes from different cuisines, including Arabic, Continental, and Asian.
• Admire the iconic landmarks and sights along Dubai Marina, such as the Palm Jumeirah, Atlantis The Palm, Ain Dubai (Dubai Eye), and the illuminated buildings that make up the city's skyline.
• After dinner, relax and enjoy the soothing ambiance on the dhow's deck. Socialize with your fellow passengers, take in the sights, or simply unwind as you continue to cruise along Dubai Marina.
• As the dhow cruise comes to an end, the boat will return to the original departure point at Dubai Marina.